SEARCH

Getting Started
1g DSM Datalogging
OBDII Datalogging
Rtek7 ECU Upgrade
PDA Information

PocketLOGGER DSM
PocketLOGGER OBDII
PocketLOGGER ZT
KnockBOX
Rtek7 ECU Upgrade
Jeep Window Block
Hotsync Cables
PL Log Viewer

PocketLOGGER DSM
PocketLOGGER OBDII
KnockBOX
Rtek7 ECU Upgrade
PDA Information
Forum
Ordering/Shipping
Warranty/Returns
Help Ticket
About Us
Contact Us
IMPORTANT
DTI Is Closed
As of Dec 2017, DTI is no longer selling products.
The site remains up for support purposes.

Problems Connecting

This page assumes you have properly installed and registered the software and properly connected the cable to the car and to the PDA. This guide will be of no use unless all these things have been done already.

Is the Software properly registered?

90% of all "it won't connect" complaints are registration issues. Make sure (i.e. double check), on the main PocketLOGGER screen (The screen on your Palm that has the graphic of the boost gauge) that it doesn't say "unregistered" under the logo. If it does, the software isn't registered. Try reentering your registration code into the registration screen as described in the QuickStart Guide. The program will NOT connect to the car if the software is unregistered.

Make sure the cable has power.

Make sure the ignition is on. The car doesn't have to be running, but the ECU needs power.

The red spade crimp must have power on it in order for the cable to work. Use a meter or test light to check for power on the terminal you have the spade crimp plugged in to. The Installation instructions show the power wire connected to the bottom terminal of the top fuse. Keep in mind that only one terminal of a vacant fuse slot has power on it.

Check your connections.

Make sure your Palm is fully seated in the HotSync cradle or cable. Make sure the Red Spade is connected to 12v. Make sure the diagnostic connector is fully seated in the port. Make sure the Hotsync cable is fully connected to the PocketLOGGER cable. On some Handspring Visors, disconnecting the Visor from the Hotsync cable while the PocketLOGGER program is running then connecting it back up, releases the serial port from the Hotsync driver and allows PocketLOGGER access to the port.

Check your Palm.

Make sure your Beam Receive is On. From the App launcher, run the "Prefs" program and change the pull-down in the upper right corner to "General". The Beam Receive option is on that screen.

If these suggestions still do not help, then FULLY fill out a help ticket at http://help.pocketlogger.com

 

More information:
Are you having problems with the software? Troubleshoot it here.

Customer review:
PocketLOGGER for OBDII:
I'm using a PocketLOGGER. I find it very useful for an OBDII application. It captures data faster than the laptop datalogger software. ... more
-Todd S., Johnston, RI
Other Products:
PocketLOGGER for DSMs
PocketLOGGER for DSMs
Price: $125.00


Sitemap  |  Press Room  |  Legal Information  |  Privacy Information

© 2001-2010 digital tuning, inc. All rights reserved.