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Rtek7 ECU Upgrade
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PocketLOGGER DSM
PocketLOGGER OBDII
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KnockBOX
Rtek7 ECU Upgrade
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PocketLOGGER DSM
PocketLOGGER OBDII
KnockBOX
Rtek7 ECU Upgrade
PDA Information
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IMPORTANT
DTI Is Closed
As of Dec 2017, DTI is no longer selling products.
The site remains up for support purposes.

Warranty & Returns

Warranty:

We will repair or replace a defective product for a period of one year from date of purchase. After this time there will be a nominal fee for the repair, to be set at the time that services are rendered. We reserve the right to terminate warranty coverage if there is evidence of misuse, at our discretion.

We DO NOT sell PocketLOGGER Cables separately from the software. We will gladly repair a cable (as per previous paragraph), even if there has been obvious misuse. Under no circumstances will we replace a lost, stolen, or otherwise misplaced PocketLOGGER Cable.

Return Policy:

There is a $5 administrative fee for returning any product if we have not issued a registration code. If a registration code has been issued, there is a 20% restocking fee. No exceptions.

Refunds:

We will gladly give a refund for a returned product minus the administrative fee and/or restocking fee once we receive the item. The returned item must be in new condition with unopened packaging and must be in resellable condition. We must receive the item within 30 days of shipment. We do not refund shipping costs.

Due to the nature of the Rtek7 ECU upgrades, we cannot offer returns for this product. Please contact us via phone or email for options.

Returning a Product: Packing and Shipping

AN RMA NUMBER IS REQUIRED FOR ALL RETURNS.

Please contact us before shipping anything back.

If you need to send a product back to us for repair or return, it is important that you pack it well. We are not responsible for any damage or loss which occurs during shipping.

Also, we recommend that you do not use the Post Office to return products to us. We are not responsible for any delays or problems that may be caused by using them. Your RMA number MUST be on the box or it will be refused.

 

Need More Help?:
If you want to learn more about how to place an order, or have questions about the order process, you can get more information here.

If you have shipping questions, you may be able to answer them here.

Still Lost?:
If you still haven't found what you're looking for, you can take a look at our help section.

Customer review:
PocketLOGGER for DSM:
Just wanted to say thanks for such a great product! Even after figuring out what was wrong with my car, I spent the ... more
-Chris M., Peoria, AZ


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